For HR and transformation leaders

Your change initiative is in motion.
Your people aren't moving with it.

The problem is almost never the plan. It’s the gap between what leadership believes is happening and what employees actually experience. I help you close that gap.

Book a 30-min coffee chat

Customer Story Roxy Dinner Show · Rio de Janeiro, Brazil · 2024–2025

How understanding where employees stood helped leadership set priorities, increase collaboration and retain talent.

Roxy Dinner Show was scaling fast. Leadership had a strategy but employee engagement was slipping and the team wasn’t moving in the same direction. A full Culture Audit surfaced the gap between leadership intent and employee reality, and gave them a plan they could act on immediately.

100%Survey participation

3 mo.First call to action plan

↑ eNPSSatisfaction score

“Thomas helped us see what we couldn’t see ourselves. The findings were honest, and the workshop gave us a plan we could actually act on.” Caio Silva, Leader, Roxy Dinner Show

Read the full case study →

Roxy Dinner Show · Rio de Janeiro, 2025

What changed

✓Leadership aligned on clear growth priorities
✓Reduced turnover risk through targeted interventions
✓Concrete action plan executed from day one
✓Cross-team collaboration measurably improved

The process

Three steps. One clear outcome.

01 Listen

Interviews & Survey

Structured one-on-ones with leadership and a company-wide survey. Every level of the organisation gets a voice from the boardroom to the front line.

02 Understand

Analysis & Report

The data is mapped against your strategy and objectives. The result is a Culture Audit Report clear, evidence-based, with prioritised recommendations.

03 Act

Workshop & Implementation

We present findings in a facilitated Activation Workshop, align on what to tackle first, and begin turning the report into real, lasting change.

What you receive

The Culture Audit Report

A structured, evidence-based document built to be read, acted on and shared with your leadership team.

Sample Report dummy data for illustrative purposes

About

Thomas Swan Bittencourt

Change & Transformation Consultant · Copenhagen

I'm a Change and Transformation Consultant with 15+ years of experience helping organisations close the gap between strategy and people. I've seen what happens when that gap is ignored and what becomes possible when it isn't.

I've worked inside Workday and Inditex, and partnered with organisations including Electrolux, Telia, LEGO and Svitzer on transformation challenges across Europe, South America, Asia and Russia.

I started Swan Talks because I kept seeing the same pattern: organisations with good strategies, failing because nobody had taken the time to understand where the people actually stood.

Skills

StrategyTransformationChange ManagementEmployee ExperienceLeadershipEngagementAnalyticsFacilitationCoachingCollaborationAdoptionCommunicationStakeholderPresentingExecution

Get in touch

Let's talk.

30 minutes, no agenda, no pitch. Just a conversation about what's happening in your organisation and whether I can help.